Shipping Policy
Q: How long does delivery usually take?
A: We use a multi-warehouse shipping model.
1. If the product is shipped from the country you are located in:
Our company has warehouses in the following countries:
North America: USA, Canada;
Oceania: Australia;
Europe: France, UK, Germany, Italy, Spain, Netherlands;
Asia: Japan, Thailand, Malaysia, Philippines, Vietnam.
If the product is in stock at the local warehouse, we will ship from there. If not, it will be shipped from China. Delivery from local warehouses takes about 2-5 days.
2. If the product is shipped from China:
A:The product will be shipped within 2 business days after purchase. Delivery to North America and Europe takes approximately 5-10 business days. For other countries, shipping from our warehouse in China will take around 7-15 business days.
Q: What should I do if I receive a product that is different from what I ordered or if there are missing items?
A: Please email us immediately with your order ID number and photos of the shipping label, of the SKU model number on the back of the product box, and of all the products you did receive. Send all photos to fikwot@fikwot.net.
Q: I ordered more than one item. Will they all be delivered at the same time?
A: If all items are purchased on the same day, we try our best to make sure they are all delivered at the same time. Products that are purchased on different days have a lower likelihood of being delivered together.
Q: Can I change my delivery ddress after the product has already been shipped?
A: Unfortunately, we cannot change shipment information once the product is en route.
Q: Which countries do you ship to?
A: We offer global shipping services. The choice of logistics method depends on your specific location, and we will use the fastest shipping method to deliver to you!
Q: How to check the status of my package?
A: Get your tracking number from order detail or your email send from fikwot.net.
UPS CLICK HERE
https://www.ups.com/track?loc=en_US&requester=ST/
USPS CLICK HERE
https://zh-tools.usps.com/go/TrackConfirmAction_input
ALL LOGISTICS CHANNEL
https://www.17track.net/en